How can I register for AltspaceVR?

Where can I register?

You can register for AltspaceVR from within-VR or on our website here.

After signing up you will receive a confirmation email titled "Confirmation instructions" from "AltspaceVR@altvr.com". Gmail has been known to stick these messages in the "Promotions" tab, so if you don't see it in your inbox, be sure to check in there. 

Clicking the link provided in the confirmation email is what actually affixes your email to your account. Before you do this, you won't be able to log back into your account if you accidentally get logged off, log on from another device, or access your account on our website.

If you have any issues signing in make sure you have confirmed your email address and that your password is correct.

Signing Up for a new account from within AltspaceVR: 

Signing In to an existing account from within AltspaceVR:

Commonly Asked Questions:

Which name will other users see?
Your "First Name" is what other users will see above your avatar, your "Username" will be displayed in the friends tab of the menu for people who have added you as a friend.

Will users see my Last Name?
No, your Last Name is never publicly displayed and is optional when signing up.

Does my first name have to be unique? 
No, users can share the same First Name. So if you'd like to simply go by "Dave" or "Jane" you can do just that. Your First Name can also include spaces while the username cannot.

I signed up on GearVR but I didn't enter a password, is this normal?
Yes, to ensure that users do not mistype their password we do not ask for a password when registering on GearVR. Once signed up on GearVR if you'd like to set your password you can do so here.

I was signed out of my account on GearVR, how can I sign back in?
If you sign out of GearVR you will need to complete a few steps to before signing back in:

  • Ensure your email address had been confirmed, you will have recieved an email confirmation from "AltspaceVR@altvr.com" after initially signing up. Gmail has been known to stick these messages in the "Promotions" tab, so if you don't see it in your inbox, be sure to check in there. 
  • Set your password here.
  • Open AltspaceVR, click the Triangle to open up your main menu, click the "You" button at the top of your menu and click "Sign in". 

I can't remember my password, how can I reset it?
You can reset your password here.

How can I change my name?
If you'd like to change the name associated with your account please send us a ticket. Make sure to include the email associated with your account, your current name, and the name you'd like to use in the future. 

My menu is blank and I cannot sign up, what can I do?
If your "You" menu is not displaying a restart of AltspaceVR will fix the issue and allow you to sign in. After restarting if you are still having issues with your menus not displaying correctly please ensure that both your VR headset and your 2D monitor are plugged into the same GPU.

 

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