video is not playing. What do I do?

There are various sites around the web that require Flash Player to display video or play browser games, including To make sure these sites function in AltspaceVR, you will need the standalone plugin for Adobe Flash Player, which can be downloaded here:

Standalone Plugin for Adobe Flash Player

You will need to exit AltspaceVR to initiate the download and complete the installation, using your primary browser.

Once Flash Player plugin is installed, close your primary browser and launch AltspaceVR.

You can also try reloading the page - channels that are experiencing high viewership may fail to load the first time.

Still having trouble? Click here to send a Support Request.

Have more questions? Submit a request
Powered by Zendesk