How do I update my Email Address?

From time to time, we understand that people migrate to new email addresses or lose the ability to access their email account. If you would like to update your account information in the AltspaceVR system, go ahead and send a Support Request to the AltspaceVR Community Team. 

If possible, please send the request from your old email address, so that we may validate your identity. If this is not possible due to the inability to access your email account, let us know and we'll confirm your identity through other means.

The AltspaceVR Community team will expedite the change at the earliest possible opportunity. We'll send confirmation to both email addresses for security reasons.

Have more questions? Submit a request
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