How do I find the AltspaceVR app version?

In the course of troubleshooting an issue, you may be asked what version of the AltspaceVR app you are currently running.

In AltspaceVR

To find the app version in AltspaceVR, navigate to the settings menu and select About in the left navigation bar. The 'App Version' is reported here, as shown in the screenshot below.

In Windows System Settings

If you installed AltspaceVR via the Microsoft Store, you can additionally find the app version via Windows system settings.  This would be a good option to report the app version if you are unable to successfully log into the client.

To find the app version in Windows system settings, open the Start Menu and type Apps & Features. Select this, and navigate to AltspaceVR in the list of apps. Left click AltspaceVR and select Advanced Options from the menu that appears.

In the Advanced Options, under the Specifications header, the App Version should be listed to the right of the Version label.

In Client Logs

AltspaceVR reports the app version in the client logs file as "Altspace Version" during application startup. This would be a good option to get the app version if you cannot successfully log into the client, but it did attempt to start before failing.

Windows

On Windows, the client logs file can be found via Windows Explorer at:

%userprofile%\appdata\locallow\altspacevr\altspacevr\Player.log
%userprofile%\appdata\locallow\altspacevr\altspacevr\Player-prev.log

This file is overwritten each time you launch AltspaceVR. 'Player.log' represents your latest session, and 'Player-prev.log' represents the previous session.

Via PowerShell

Advanced users can search the client logs for this string via PowerShell as follows:

Input:

gc $env:userprofile\appdata\locallow\altspacevr\altspacevr\Player.log | ? { $_ -match "Altspace Version" }

Output:

[2.047] AltspaceVR Version: 3.2.23.e66c2